Intellectual Property Claim

Last Updated: January 2026
Store: Sowaylife
Email: support@sowaylife.com

At Sowaylife, we respect and protect intellectual property rights, including copyrights, trademarks, and other proprietary works. We take claims of intellectual property infringement seriously and strive to address such concerns promptly and professionally.

This Intellectual Property Claim Policy outlines how individuals, creators, brands, and rights holders may submit a claim if they believe that content, product listings, images, text, or other materials displayed on our Website infringe upon their intellectual property rights.

1. Intellectual Property Covered

Intellectual property (“IP”) includes, but is not limited to:

Copyrighted content (photos, artwork, descriptions, designs, logos)
Trademarks (brand names, marks, symbols, slogans)
Patents (product or utility designs)
Trade dress or proprietary product styling
Other exclusive creative or commercial rights protected under applicable laws

We acknowledge that these rights belong to their respective owners and do not claim ownership over third-party IP.

2. Submitting an Intellectual Property Claim

If you believe that material appearing on our Website infringes your intellectual property rights, you may submit a written claim to our support team.

Claims must include the following information for verification:

Your full name and contact details, including email and phone number.
Identification of the intellectual property you believe is being infringed (e.g., copyright or trademark registration, portfolio link, brand evidence).
A detailed description of the allegedly infringing material on the Website.
The exact URL(s) where the infringing content appears.
A statement explaining how the material infringes your rights.
Documentation or proof of ownership (if applicable).
A statement, made in good faith, that the claim is accurate and that you are the rights holder or authorized to act on their behalf.

Submit claims to:

Sowaylife Intellectual Property Team
Email: support@sowaylife.com

Subject Line Recommended: “Intellectual Property Claim”

Claims containing incomplete or insufficient information may result in delays while additional details are requested.

3. Review & Response Process

Upon receipt of a valid claim, Sowaylife will:

Review the claim and supporting documentation
Investigate internally and evaluate the reported material
Request clarifying information if necessary
Remove or restrict access to the material if infringement is confirmed or reasonably suspected

We aim to respond to IP claims within a reasonable timeframe, typically 7–14 business days, though timelines may vary based on complexity.

4. Good Faith Standards

All claims submitted must be made in good faith. Filing false, misleading, or fraudulent claims may result in legal consequences under applicable law.

Rights holders are encouraged to verify ownership and use restrictions before filing to avoid unnecessary disputes.

5. Non-Infringing or Authorized Uses

Reported material may not constitute infringement if:

It is used with authorization or a valid license
It represents nominative fair use (e.g., brand identification)
It qualifies as permissible fair use (e.g., commentary, educational context)
The claimant does not hold exclusive rights to the reported material
The content originates from third-party marketplaces or licensors

6. Third-Party Marketplace & Supplier Content

In some cases, Sowaylife may list merchandise or promotional content sourced through authorized suppliers or partners. Where applicable, we may request additional verification from suppliers to ensure compliance with intellectual property laws.

7. Withdrawal of a Claim

If you wish to withdraw or cancel a previous claim, you may do so by contacting:

Email: support@sowaylife.com
Please include your original submission details for reference.

8. No Legal Advice Provided

The procedures and information outlined in this policy are provided to support compliance and dispute resolution efforts and should not be construed as legal advice.

9. Policy Updates

Sowaylife reserves the right to revise, update, or modify this Intellectual Property Claim Policy at any time. Updated versions become effective upon posting to the Website.