Terms & Conditions

Terms of Service

Last Updated: November 17, 2025

Welcome to sowaylife.com (“Website”), operated by Sowaylife LLC (“Company,” “we,” “our,” “us”). These Terms of Service (“Terms”) form a legally binding agreement between you (“you,” “your,” “customer”) and the Company. By accessing the Website, creating an account, or making a purchase, you agree to these Terms. If you do not agree, please do not use the Website.

1. Eligibility

You must be at least 18 years old or have parental/guardian consent to use this Website. By using the Website, you represent that you meet this requirement.

2. Account & Security

If you create an account, you agree to provide accurate, current information and to keep your login details confidential. You are responsible for all activity that occurs under your account.

3. Orders & Payments

All orders are subject to availability and acceptance. Prices are listed in USD and may change without notice. By placing an order, you authorize us to charge your selected payment method for the full amount, including taxes and shipping where applicable.

4. Shipping & Delivery

Orders are typically processed within the timeframe listed in our Shipping Policy. Delivery schedules vary by destination and carrier. We are not responsible for delays caused by carriers, customs, weather, or events beyond our control.

5. Returns & Refunds

You may return eligible items within 30 days of delivery in unused condition and original packaging. Refunds are issued to the original payment method. Please review our Return & Refund Policy for full details.

6. Intellectual Property

All Website content—including text, images, graphics, product designs, logos, and trademarks—is owned or licensed by Sowaylife LLC and protected under U.S. copyright and trademark laws. Unauthorized reproduction, distribution, or modification is prohibited.

7. Disclaimer of Warranties

The Website and all products are provided “as is” and “as available,” without any warranties, express or implied, including merchantability, fitness for a particular purpose, or non-infringement.

8. Limitation of Liability

To the fullest extent allowed by law, Sowaylife LLC is not liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, arising from your use of the Website or products.

9. DMCA Notice & Copyright Policy

We respect intellectual property rights. If you believe your copyrighted work has been used improperly on the Website, please send a DMCA notice to:

DMCA Agent
Sowaylife LLC
[Address will be added later]
Email: dmca@sowaylife.com

Your notice must include:

• A description of the copyrighted work
• The exact URL of the infringing material
• Your full contact information
• A statement under penalty of perjury that you are authorized to act
• Your physical or electronic signature

10. Electronic Communications Consent

By using the Website or providing your email, you consent to receive communications electronically, including order updates, support replies, legal notices, and promotional emails (if you opt in). You agree these electronic messages satisfy any “written communication” legal requirement.

11. Governing Law

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-law principles.

12. Dispute Resolution & Arbitration

You agree to first attempt resolving any dispute by contacting us at support@sowaylife.com. If unresolved, disputes will be resolved by binding arbitration through the American Arbitration Association (AAA) under its Commercial Arbitration Rules. You waive the right to a jury trial or participation in a class action.

13. Modifications

We may update these Terms at any time. The “Last Updated” date reflects the latest version. Continued use of the Website after changes constitutes acceptance of the updated Terms.

14. Contact Us

Sowaylife LLC
[Address will be added later]
Email: support@sowaylife.com